Already Bought Undertow? Grab 800 Free Microsoft Points

Grab 800 not-quite-free Microsoft Points from 1-800-4MY-XBOX. Microsoft started giving away Undertow downloads as a cover-their-butts freebie to make up for the holiday Xbox Live outages.

It’s not exactly a blockbuster game, but it’s free to everyone and nice for those of us who never saw any outages because we’d gorged ourselves on pie and were napping though most of a multi-generational, family event. Early reports were that the lack of choice was even harder on users who already paid for the game. They were supposedly out of luck on getting any freebies or paybacks.

Microsoft may not be remotely close to a customer-friendly company, but they may be learning fast. Today’s reports are that if you already own Undertow you can call 1-800-4MY-XBOX and have the original purchase price (yes, 800 points) refunded to your account. No one around here has a copy of Undertow to cash out (or the patience to fake like we have one so we can confirm the rumor), but please let us know your results. Also, is the service rep. on the other end as friendly as “Mark” is from Kotaku’s original report?

[via Kotaku]